Privacy Policy

This policy explains what JetCircle collects when you use the JetCircle app or website, why we collect it, who we share it with, and the choices you have, including how to delete your account and data.

We collect only what a group needs to charter an aircraft safely and lawfully, and we never sell your personal data.

We are finalising our data practices with Nigerian counsel under the Nigeria Data Protection Act. This version applies to your use of the platform now, and we will tell you before any material change. Nothing here removes rights you have under Nigerian law.

01Who we are, and what this covers

JetCircle is a charter broker: we arrange the charter of a whole aircraft between a group of travellers and a licensed operator. This policy covers the JetCircle app and website. It does not cover the separate privacy practices of the operators who fly you, the payment provider, or the identity-verification service, each of whom handles some of your data under their own terms.

02What we collect

• Who you are. Your name, job title, company, and city, which the people sharing your flight see. An optional profile photo, which only people on a flight with you can see.
• Sign-in. You sign in with Apple. We receive the account identifier Apple gives us, and an email address (which may be Apple’s private relay address). We do not receive your Apple password.
• Identity check. Your National Identification Number (NIN) is checked against the national register to confirm who you are. We keep only the result of that check, not the number itself. For travel outside Nigeria, passport details as required.
• Your trips and groups. The groups you open or join, the places you hold, your guests’ names, dietary and catering choices, seat choices, and the messages you send in a cabin.
• Payments. What you paid, when, and the bank reference, so a transfer can be matched to your place. Card and bank details are handled by our payment provider, not by JetCircle.
• Device and usage. Basic device information and, if you allow notifications, a push token, so we can tell you when a group fills or needs you.

03Why we use it

• To let you form or join a group, hold a place, and pay for it.
• To give the operator the passenger list the law requires for every flight.
• To confirm who you are, as anti-money-laundering rules require.
• To match your payment to your place, and to refund you if a group does not fly.
• To run the cabin so a group can coordinate its trip.
• To send you notices about your own trips. We do not use your data for third-party advertising.

04Who we share it with

• The operator who flies you, for the passenger manifest: the names and travel details of everyone on the confirmed flight. We share this only once a group is confirmed.
• Other members of your group, who see your card once your place is paid: your name, what you do, your city, and your photo if you add one. They never see your documents, your bank details, or what you paid.
• Our payment provider, to take and reconcile payments and make refunds.
• Our identity-verification provider, to check your NIN against the national register.
• Authorities, where the law requires it.

We do not sell your personal data, and we do not share it for anyone else’s advertising.

05Payments

Payments are handled by our payment provider (Paystack). Your card or bank details are entered with them and are not stored by JetCircle. We keep a record of the amount, the time, and the reference so we can match your payment to your place and refund it if the flight does not happen.

06Identity verification

The law requires us to know who is on every flight. We check your NIN against the national register through a verification provider and keep only whether the check passed, along with the name it confirmed. We do not store your NIN. Your group sees that you are verified; it never sees any document.

07How long we keep it

We keep your data for as long as you have an account, and after that only for as long as the law requires us to keep records of a flight and its payments. When you delete your account, your personal details are removed; records of past flights and payments are kept, without your personal details attached, only where law or an operator or payment provider requires them.

08Your choices and rights

You can see and change your profile in the app at any time. You can turn off direct messages, remove your photo, and control notifications in your device settings. Under Nigerian data-protection law you may ask us to show you the data we hold, correct it, or delete it. To make a request, contact us at the address below.

09Deleting your account

You can delete your account yourself, in the app, under You → Delete account. Deleting your account removes your login and your personal details, and signs you out. You cannot undo it. Any money you have already sent is refunded to your bank as normal. Records of past flights and payments are kept, without your personal details attached, only where the law requires. If you have opened a group that is still active, it must finish or be cancelled before your account can be deleted.

10Security

Your data is held on managed, access-controlled infrastructure, and sign-in and payments run over encrypted connections. Your profile photo is kept in a private store that only people sharing a flight with you can see. No system is perfectly secure, but we take reasonable steps to protect your data and to limit who inside JetCircle can see it.

11Children

JetCircle is for adults. You must be 18 or older to hold an account. A child travelling as a named guest is the responsibility of the adult bringing them.

12Where your data is handled

Some of the services we use to run JetCircle process data outside Nigeria. Where that happens, we use providers that offer appropriate protection for your data, consistent with Nigerian data-protection law.

13Changes to this policy

We may update this policy as JetCircle grows or the law changes. We will post the new version here and update the date above, and we will tell you before any material change that affects you.

14How to contact us

For any privacy question or request, contact JetCircle at [email protected]. If you believe we have not handled your data properly, you may also contact the Nigeria Data Protection Commission.